Card sorting: uncover users’ mental models
Listed inCard SortingInformation Architectureon
Open, closed, and hybrid sorts — when each one answers your question, and how to read the resulting clusters.
How content and functionality are organised, labelled, and navigated — the structure every screen is later hung on.
11 articles
Listed inCard SortingInformation Architectureon
Open, closed, and hybrid sorts — when each one answers your question, and how to read the resulting clusters.
Listed inContent OrganizationInformation Architectureon
Grouping by task, audience, or topic — and how to tell which one your users actually think in.
Listed inSearch & FilteringInformation Architectureon
When search should carry the load, and the faceting that makes a large catalogue navigable.
Listed inNavigationInformation Architectureon
Global, local, and contextual navigation, and the trade-off between breadth and depth.
Listed inTree TestingInformation Architectureon
Validating a structure without visual design in the way, and reading the first-click data.
Listed inSite MapsInformation Architectureon
The inventory and hierarchy view, and what it exposes about depth, orphans, and duplication.
Listed inCard SortingInformation Architectureon
Open and closed sorts for discovering the grouping your users would have built.
Listed inTask FlowsInformation Architectureon
A single linear task, stripped of branching, for pinpointing exactly where the step count grew.
Listed inInformation ArchitectureInformation Architectureon
Structure, labelling, and findability as a design problem in its own right.
Listed inTaxonomies & LabellingInformation Architectureon
Choosing words users already use, and the cost of every clever label that has to be learned.
Listed inUser FlowsInformation Architectureon
The path across screens and decisions, including the branches everyone forgets to draw.